A: Yes, all of our crystal jewelry is made from high-quality natural crystals, carefully selected and precisely crafted to ensure both aesthetic beauty and energetic properties.

A: To maintain the luster and energy of your crystals, we recommend regular cleaning. Gently wipe them with warm water and a soft cloth, and avoid contact with chemicals or abrasive surfaces. For more care tips, please visit our care guide on the website.

A: Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our shipping policy page for detailed information.

A: We use Paypal,the leading international payment providers, to process all purchases. There is no point where we ourselves have access to customer’s personal data ourselves or where that data might potentially be compromised. All data is processed encrypted via Paypal.

A: If there are any issues with the product, please contact us within 7 days of receiving it. We will assist you with a replacement or refund according to our return policy.

A: Yes! lf you contact us within 24 hours of placing your order, we can update your address. lfit's after 24 hours, we can no longer update your address.

A: Sorry! We can’t currently do cancellations. We’re working on developing a better cancellation system in the coming months.

A: We check each order carefully before sending it out but occasionally an order will get damaged during the shipment process. lf this is the case, please send us an email and we’ll work it out for you and resend it to you or provide you with a refund!

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